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Mermaid Guest House

70 reviews
Guest House

Reviews

4.6/ 5

Based on 70 reviews

Excellent
Cleanliness
4.6
Location
4.5
Value for money
4.5
Service
4.8
Safety
4.5
Charl T
1 night stay ⋅ On business
5.0
Feb 2025

It was very pleasant. The stay was pleasant, cleanliness was neat and breakfast was delicious.

Baie aangenaam gewees. Die verblyf was aangenaam, netheid is netjies en ontbyt was lekker.

This review has been automatically translated using Google.
Cleanliness
5.0
Service
5.0
Location
5.0
Safety
5.0
Value for money
5.0
Room stayed in
First Mate Olaf's Qu...
Christelle P
1 night stay ⋅ Individual traveller
5.0
Feb 2025

Had a wonderful stay! I had a wonderful stay! The room was very clean, the bathroom was spacious and 10/10 for the view! And the air conditioning was a big bonus. The breakfast was delicious and the variety was great. Will definitely stay at Mermaid Guest House again!

Heerlik gebly! Ek het heerlik gebly! Die kamer was mooi skoon, die badkamer was ruim en 10/10 vir die uitsig! En die lugreëling was 'n groot bonus. Die ontbyt was geurig en die verskeidenheid lekker groot. Sal beslis weer by Mermaid Guest House kom bly!

This review has been automatically translated using Google.
Cleanliness
5.0
Service
5.0
Location
5.0
Safety
5.0
Value for money
5.0
Room stayed in
Second Mate's Quarte...
Christelle P
1 night stay ⋅ Individual traveller
5.0
Feb 2025

Wonderful guesthouse. Lovely stay. Very neat and clean. Service was great and the breakfast was delicious!

Wonderlike gastehuis. Heerlik gebly. Baie netjies en skoon. Diens was puik en die ontbyt was heerlik!

This review has been automatically translated using Google.
Cleanliness
5.0
Service
5.0
Location
5.0
Safety
5.0
Value for money
5.0
Room stayed in
Second Mate's Quarte...
Valerie H
Short stay ⋅ With partner
5.0
Jan 2025

A pleasant stay in spite of difficult circumstances. We stayed downstairs in the "Cooks Quarters" which were clean and comfortable. Miemie and Tertia, at reception, were always friendly and informative. Unfortunately, we were woken up at around 6:30 every morning by huge vehicles parked on the property, outside our window, starting the engines and letting them run for 10 to 15 minutes. There was no electricity for the last two nights of our stay due to the huge fire in Elim affecting the supply to Struisbaai. We were provided with some emergency lighting which was adequate but not really sufficient. Hats off to the staff for still being able to produce a really good breakfast under difficult circumstances and for doing their best. Our waiter was fantastic, with a lovely sense of humour. We stayed downstairs.

Cleanliness
5.0
Service
5.0
Location
5.0
Safety
5.0
Value for money
5.0
Room stayed in
Cooks Quarters
Tertia
Mermaid Guest House
Good day, Thank you for your review. We are glad that you still had a pleasant stay under difficult circumstances. We do apologise for the guests waking you up early in the morning starting their vehicles. Mermaid GH
Frans R
1 night stay ⋅ On business
4.8
Jan 2025

Clean, neat, nice breakfast. Clean and tidy with a very nice breakfast. Good service from staff.

Skoon, netjies, lekker ontbyt. Skoon en netjies met 'n baie lekker ontbyt. Goeie diens van personeel.

This review has been automatically translated using Google.
Cleanliness
5.0
Service
5.0
Location
5.0
Safety
4.0
Value for money
5.0
Room stayed in
First Mate Olaf's Qu...
Chloe Marree P
1 night stay ⋅ With partner
3.6
Jan 2025

Not worth the money at all. Much better places in Struisbaai for the same rate. The maintenance is very poor. The same problems that we had in 2014 are still visible. The pool is dirty, pots need paint, and rails before windows need paint. Unfortunately, everything just feels so old. Won't be seeing us again.

Cleanliness
2.0
Service
5.0
Location
5.0
Safety
5.0
Value for money
1.0
Room stayed in
Captain's Quarters
Tertia
Mermaid Guest House
Good day, Thank you for sharing your feedback. We sincerely regret that your stay did not meet your expectations. Guest satisfaction is very important to us, and we strive to continuously improve our facilities and services. We note your concerns regarding the appearance of the guesthouse. While we respect your personal impression, we would like to clarify that significant updates have been made over the years, including the replacement of barrels and pots with new plants. Maintaining a seaside property comes with unique challenges, such as preserving wooden frames against the elements, which is essential to ensuring the safety and longevity of our structures. We can ensure that it is well maintained. Regarding the swimming pool, we make every effort to keep it clean. However, being near the coast means occasional winds may cause some natural debris to enter the water. We appreciate any supporting details guests can provide to help us address specific concerns more effectively. We value all feedback as it allows us to improve, and we hope to welcome you back in the future for a more enjoyable experience. Thank you Mermaid GH
Werner S
1 night stay ⋅ Individual traveller
5.0
Dec 2024

Friendly reception, very neat room. Very clean and luxurious. Room has a nice view.

Vriendelike ontvangs, baie netjiese kamer. Baie skoon en luuks. Kamer het 'n mooi uitsig.

This review has been automatically translated using Google.
Cleanliness
5.0
Service
5.0
Location
5.0
Safety
5.0
Value for money
5.0
Room stayed in
Captain's Quarters
Tania S
Short stay ⋅ With partner
5.0
Dec 2024

Great! Very nice stay. Miemie is so friendly. Breakfast was also very nice!

Baie lekker gebly. Miemie is so vriendelik. Ontbyt was ook baie lekker!

This review has been automatically translated using Google.
Cleanliness
5.0
Service
5.0
Location
5.0
Safety
5.0
Value for money
5.0
Room stayed in
Cooks Quarters
Fritz L
Short stay ⋅ With friends
5.0
Sep 2024

Friendly people who work there. Clean facilities. Convenient, comfortable, clean, peaceful.

Vriendelike mense wat daar werk. Skoon fasiliteite. Gerieflik, gemaklik, skoon, rustig.

This review has been automatically translated using Google.
Cleanliness
5.0
Service
5.0
Location
5.0
Safety
5.0
Value for money
5.0
Room stayed in
Cooks Quarters
Nico S
1 night stay ⋅ With partner
5.0
Sep 2024

The view room is beautiful, very peaceful and friendly staff. We had a very nice stay.

Die uitsig kamer is pragtig, baie rustig en vriendelike personeel. Ons het baie lekker gebly.

This review has been automatically translated using Google.
Cleanliness
5.0
Service
5.0
Location
5.0
Safety
5.0
Value for money
5.0
Room stayed in
Slaves Quarters

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4.6/5

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Properties 1

Reviews 70

On LekkeSlaap 12 years

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From
From R 1 400
per night, for 2 ppl
70 reviews
Make a Booking
SECURE PAYMENT VIA
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From
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per night, for 2 ppl
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  • Capacity: 23 people
  • All ages welcome
  • Check-in: 14:00 to 17:00
    Check-out: 10:00
  • Address: 8 Protea Road, Struisbaai, 7285, Western Cape
  • TGCSA rating:
view more
https://travelground.imgix.net/AAEAAQAAAAAAAAAAAAAA0b0f7a925f256fe0e44386d0bd8dc1ff79dff578d0a923a533f6cf888692fc9cf1277adf3688adf543f8dd4152206dd195bd?w=1440&h=960&fit=crop&auto=enhance,format,compress&q=80 From R1 400 per night, for 2 ppl 70 5 1 5 8 Protea Road Struisbaai 7285 Western Cape 021 201 8901 14:00-17:00 10:00 -34.801539 20.049273

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