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Grootlekker

2 reviews
Self Catering

Reviews

3.9/ 5

Based on 2 reviews

Good
Cleanliness
4.0
Location
4.0
Value for money
3.0
Service
3.5
Safety
5.0
Barend J
Long stay ⋅ Family with young children
5.0
Jan 2024

10/10. Grootlekker is a very comfortable and beautiful place to holiday. Everything was pretty clean. Very nice sea view and nice indoor barbecue area. Cleaner was very helpful and friendly, and the place was always clean and tidy. Safety 10/10. Have no complaints about our time at Grootlekker. Will definitely stay there again and recommend it!

Grootlekker is 'n baie gerieflike en mooi plek om vakansie te hou. Alles was mooi skoon. Baie mooi see-uitsig en lekker binnebraai-area. Skoonmaker was baie behulpsaam en vriendelik, en die plek was altyd skoon en netjies. Veiligheid 10/10. Het geen klagtes oor ons tydjie by Grootlekker nie. Sal vir seker weer daar bly en dit aanbeveel!

This review has been automatically translated using Google.
Cleanliness
5.0
Service
5.0
Location
5.0
Safety
5.0
Value for money
5.0
Adele H
Long stay ⋅ Family with teenagers
2.8
Jan 2025

Layout of house was uncomfortable. The toilet seat was broken upon arrival and was never repaired during our stay. Furthermore, they kept half of our breakage deposit to clean the two braai areas and outside sink. According to me, breakage deposits are used to replace items that you may have broken, not to pay for cleaning services.

Uitleg van huis was ongemaklik. Die toilet sitplek was met aankoms stukkend en is nooit herstel tydens ons verblyf nie. Verder het hulle die helfte van ons breekskade deposito teruggehou om die twee braaiplekke en buite wasbak skoon te maak. Volgens my word breekskade deposito aangewend om items te vervang wat jy dalk mag gebroke het, nie om skoonmaakdienste te betaal nie.

This review has been automatically translated using Google.
Cleanliness
3.0
Service
2.0
Location
3.0
Safety
5.0
Value for money
1.0
Ria
Grootlekker

Dear Adele, I am truly sorry to hear that you felt this way after your visit to us. We value every guest and want everyone to have a pleasant experience. As you know, it was Christmas time in Henties Bay, and our previous guests had just left. We tried to find a plumber for the toilet lid, but unfortunately the necessary parts were not available in Henties. I have communicated this to you and appreciate your understanding. We always leave a friendly request in the house to please leave it in the same neat condition. Unfortunately, the house was in a particularly dirty state after your departure (I can provide photos if needed). So I had to hire an extra person for another day of cleaning, and part of the breakage deposit was used for this.

Liewe Adele, Ek is regtig jammer om te hoor dat jy ná jou besoek aan ons so voel. Ons waardeer elke gas en wil graag hê dat almal ’n aangename ervaring het. Soos jy weet, was dit Kerstyd in Hentiesbaai, en ons vorige gaste het pas vertrek. Ons het ’n loodgieter probeer kry vir die toiletdeksel, maar ongelukkig was die nodige parte nie in Henties beskikbaar nie. Ek het dit met jou gekommunikeer en waardeer jou begrip hiervoor. Ons laat altyd ’n vriendelike versoek in die huis om dit asseblief in dieselfde netjiese toestand agter te laat. Ongelukkig was die huis ná julle vertrek in ’n besonder vuil toestand (ek kan foto’s verskaf indien nodig). Ek moes dus ’n ekstra persoon aanstel vir nog ’n dag se skoonmaak, en ’n gedeelte van die breekskadedeposito is daarvoor aangewend.

This review has been automatically translated using Google.

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3.9/5

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Properties 1

Reviews 2

On LekkeSlaap 2 years

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From
From R 2 000
per night (sleeps 6)
2 reviews
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SECURE PAYMENT VIA
LEKKESLAAP.CO.ZA
From
R 2 000
per night (sleeps 6)
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  • Capacity: 6 people
  • All ages welcome
  • Check-in: 14:00 to 23:00
    Check-out: 10:00
  • Address: 1205 Cosmos Street, Henties Bay, Henties Bay, 0000, Erongo
view more
https://travelground.imgix.net/AAEAAQAAAAAAAAAAAAAA08b11fc0ecac57d62c0790895ef36030f6b9eac07a0032a3e631c5699715cc16c5f9c71c55378fc131b7974e1b00bf6e909d?w=1440&h=960&fit=crop&auto=enhance,format,compress&q=80 From R2 000 per night (sleeps 6) 2 5 1 4 1205 Cosmos Street Henties Bay 0000 Erongo 021 201 8901 14:00-23:00 10:00 -22.103628073142 14.266801780426

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