Bali at Scenic Haven Lodge

142 resensies

Lodge

Resensies

3.7/ 5

Gebaseer op 142 resensies

Goed

Netheid

3.5

Ligging

4.0

Waarde vir geld

3.4

Diens

3.9

Veiligheid

4.0

Marthinus K

Kort verblyf ⋅ Saam met lewensmaat

5.0

Feb 2025

Memorable, luxurious, peaceful. We had an amazing time at 'Scenic Haven Resort' in Kosmos! The view is something extraordinary and the friendliness of the staff really made our stay exceptional!

Word in die oorspronklike taal vertoon.

Netheid

5.0

Diens

5.0

Ligging

5.0

Veiligheid

5.0

Waarde vir geld

5.0

Kamer bespreek

Bali Suite

Sien gasheer se antwoord

Moud

Bali at Scenic Haven Lodge

Dear Marthinus, Thank you for the valuable feedback. We highly appreciate your business, and you were a pleasant guest to host. We look forward to creating more memories with you. Thank you, Management

Bianca H

Kort verblyf ⋅ Saam met lewensmaat

5.0

Jul 2024

Dit is die perfekte plek vir 'n romantiese wegbreek. Dit is die perfekte plek vir 'n romantiese wegbreek. Muad, Matthew & Porshe is die beste, dankie julle! Die enigste ding wat fout was, is dat die toilette nie 'n deur het nie, anders is alles perfek.

Netheid

5.0

Diens

5.0

Ligging

5.0

Veiligheid

5.0

Waarde vir geld

5.0

Kamer bespreek

Bali Suite

Sien gasheer se antwoord

Moud

Bali at Scenic Haven Lodge

Dankie, Bianca. Jou terugvoer is vir ons waardevol en ons het stappe gedoen om te beplan vir opgraderings in die nabye toekoms.

Natasha S

1 nag ⋅ Saam met lewensmaat

5.0

Jun 2024

Kos vir my siel - instantly relaxed. Dit was fantasties. Bitter mooi. En so rustig.

Netheid

5.0

Diens

5.0

Ligging

5.0

Veiligheid

5.0

Waarde vir geld

5.0

Kamer bespreek

Island Suite

Sien gasheer se antwoord

Moud

Bali at Scenic Haven Lodge

Dear Natasha, Thank you for the wonderful feedback. We are glad you enjoyed your stay with us and look forward to hosting you again in the future.

Dickey V

1 nag ⋅ Saam met lewensmaat

4.2

Feb 2025

Baie geniet. Lekker gebly, besonders uitsig oor Harties. Oulike winkels.

Netheid

4.0

Diens

4.0

Ligging

5.0

Veiligheid

4.0

Waarde vir geld

4.0

Kamer bespreek

Bali Suite

Kevin B

Kort verblyf ⋅ Saam met lewensmaat

4.2

Jan 2025

Romantic, peaceful with nice views. The venue is great for a romantic retreat. The weather, however, was not great to say the least, and I didn't realise access to the accommodation parking would be so uphill. Other than this, the place is beautiful, with great views of Harties Dam and surrounding mountains. Unfortunately, due to heavy thunderstorms, our plugs were not working. So, no entertainment; fans also need upgrading, and an outside umbrella would have worked nicely.

Word in die oorspronklike taal vertoon. Sien meer

Netheid

5.0

Diens

3.0

Ligging

5.0

Veiligheid

5.0

Waarde vir geld

3.0

Kamer bespreek

Bali Suite

Sien gasheer se antwoord

Moud

Bali at Scenic Haven Lodge

Dear Guest, Thank you for sharing your valuable feedback and for highlighting areas of improvement. We sincerely appreciate your input and look forward to the opportunity to host you again soon—hopefully under more favourable weather conditions. We regret the inconvenience caused by the minor damages resulting from a lightning strike. Please rest assured that these have been promptly addressed. Additionally, we have commenced renovations in the cluster where you stayed and are pleased to inform you that new overhead fans and outdoor umbrellas will be installed as part of our commitment to enhancing the guest experience. Thank you once again for your thoughtful recommendations. Guest satisfaction remains our top priority, and we are always striving to improve. Kind regards, Management

Queenie P

Kort verblyf ⋅ Saam met vriende

4.0

Jan 2025

The above-mentioned statement. Very comfortable. The caretaker was very friendly and helpful.

Word in die oorspronklike taal vertoon.

Netheid

3.0

Diens

4.0

Ligging

4.0

Veiligheid

5.0

Waarde vir geld

4.0

Kamer bespreek

Bali Suite

Snyman T

1 nag ⋅ Saam met lewensmaat

2.0

Jan 2025

Ek was bitter teleurgesteld en voel vir R 1500 per nag belaglik is. Alhoewel mens kan sien dit was 'n spog plek, het hulle blykbaar 'n jaar terug 'n nuwe eienaar gekry. Dit is regtig erg verwaarloos. Dekke is super vuil, grasdakke val uit mekaar. Dak waaier werk glad nie, asook ligte in die badkamer.

Netheid

1.0

Diens

2.0

Ligging

3.0

Veiligheid

3.0

Waarde vir geld

1.0

Kamer bespreek

Yellow Grape Suite

Sien gasheer se antwoord

Moud

Bali at Scenic Haven Lodge

Dear Guest, Thank you for your support and for choosing to stay with us. We truly value your feedback and the opportunity to address your concerns. While we appreciate your observations, we believe a deeper understanding of the property’s improvements under new management would provide a more accurate perspective. A review of past guest feedback and the notable increase in bookings over the past year would offer a clearer and more informed view than the assertions you’ve made. Recently, a lightning strike affected a tree near the thatch roof, resulting in minor damage to some overhead fans and plugs. This incident was promptly communicated to you, and precautionary measures were taken, including the removal of a small portion of the thatch to manage fire risks. We are pleased to confirm that this has since been addressed. An alternative suite was offered, but you chose to remain in your booked suite and even booked spa treatments during your stay, which we hope enhanced your overall experience. We have implemented further measures with our housekeeping team to ensure the common areas remain thoroughly clean. However, outdoor spaces can occasionally be impacted by environmental factors such as strong winds. We kindly encourage guests to raise any concerns during their stay so we can address them promptly and enhance their experience. Thank you once again for your feedback. We remain committed to continuous improvement and look forward to the opportunity to host you again in the future. Kind regards, Management

Walter D

Kort verblyf ⋅ Saam met lewensmaat

5.0

Apr 2024

Majestic surroundings. Great stay, awesome views and the massages were great.

Word in die oorspronklike taal vertoon.

Netheid

5.0

Diens

5.0

Ligging

5.0

Veiligheid

5.0

Waarde vir geld

5.0

Kamer bespreek

Lombok Suite

Sien gasheer se antwoord

Moud

Bali at Scenic Haven Lodge

We are pleased you enjoyed your stay with us. Thank you for the valued feedback, we look forward to hosting you again.

Nicole M

Kort verblyf ⋅ Saam met vriende

4.8

Okt 2024

A beautiful, tranquil and peaceful stay at Scenic Haven. Portia received us well on arrival, the place is a real gem in nature.

Word in die oorspronklike taal vertoon.

Netheid

4.0

Diens

5.0

Ligging

5.0

Veiligheid

5.0

Waarde vir geld

5.0

Kamer bespreek

Lombok Suite

Sien gasheer se antwoord

Moud

Bali at Scenic Haven Lodge

Dear Nicole, Thank you for the feedback. We value your feedback; we will leverage the rating to better our offering and service delivery for improved customer experience.

Pierre W

Kort verblyf ⋅ Gesin met tieners

4.6

Aug 2024

Heerlike naweek. Bali at Scenic Haven was great!

Word in die oorspronklike taal vertoon.

Netheid

4.0

Diens

4.0

Ligging

5.0