Surfed Out @ Plettenberg Bay

1 review

Self Catering

Reviews

3.2/ 5

Based on 1 review

Cleanliness

3.0

Location

5.0

Value for money

1.0

Service

3.0

Safety

4.0

Anthony R

Long stay ⋅ With friends

3.2

Jan 2025

Great position but could really use some upgrading for the price. We stayed at Surfed Out for 2 and a half weeks in December 2024. 4 adults, 2 adults sharing a room and 2 adults in their own rooms. We paid in full approximately 2 months prior to arrival, including a deposit. The position of the house is perfect, but amenities were substandard. Here are the issues we encountered: • Drains in main bathroom blocked. • Taps in main bedroom bathroom hard to open and close. • Water pressure in 3rd bathroom low. • Towels provided for second and third bedrooms not sufficient (very small). • Gaps in the cornices in main and second bedrooms and lots of insects and things coming through. • Cockroach problem. • More curtains needed in second bedroom (morning light streams directly onto bed). • No curtain or blind on small window in main bedroom, so no privacy from the patio. • 3rd bedroom is fine for kids but not adults. • Beds are generally not comfortable, particularly in the 3rd bedroom. • Duvet in second bed substandard - lumpy and very cheap. • Only bed comforters provided for the third bedroom. A duvet was provided when requested. • Washing machine needs to be serviced, screeches when being used. • Internet kept dropping and was very slow. • House is generally very hot and could use more fans. • Loud fridge is in the 2nd bedroom with kitchenette, unpleasant to sleep with. • No mirrors in main bedroom nor 3rd bedroom. Overall, we did not feel that we received value for money at R6500/night in peak season, when the house rates are approximately R/night during the year. We really expected more, especially since we paid a huge premium to stay in December. The owner was very polite when we reported these concerns, but the amenities did not substantiate the cost.

Cleanliness

3.0

Service

3.0

Location

5.0

Safety

4.0

Value for money

1.0

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From R 1 000

per night (sleeps 6)

1 review

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LEKKESLAAP.CO.ZA

Capacity: 6 people
All ages welcome
Check-in: 14:00 to 19:00
Check-out: 10:00
Address: 83 Dassen Island Drive, Plettenberg Bay, 6600, Western Cape

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Surfed Out @ Plettenberg Bay

Reviews

3.2/ 5

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