35 Island View

1 review

Self Catering

Reviews

3.8/ 5

Based on 1 review

Good

Cleanliness

3.0

Location

4.0

Value for money

2.0

Service

5.0

Safety

5.0

Sean W

Long stay ⋅ Large group

3.8

Jan 2025

Great location, unit has everything a family requires but needs maintenance. The stay was great; however, the unit requires maintenance urgently. The lounge area has several cracks and paint is peeling off the walls, so this needs to be repaired and painted. All the doors on the bedroom level need to be replaced as they are falling apart and do not close properly. The ceiling in the shower en-suite has mould and needs to be repaired and painted. An extractor fan needs to be installed. The two bedrooms facing the sea need to have darker curtains installed to prevent the sun from illuminating the rooms from 05:00 daily. Perhaps install block-out curtaining? Other than that, the unit had everything we required.

Cleanliness

3.0

Service

5.0

Location

4.0

Safety

5.0

Value for money

2.0

View host response

Host

35 Island View

Thank you for your detailed feedback regarding your stay. We're glad to hear that you enjoyed the great location and found the unit well-equipped for your family's needs. However, we sincerely apologise for the maintenance issues you encountered. We take your concerns seriously and will address the cracks, peeling paint, and door issues promptly. Additionally, we will look into the mould in the shower en-suite and the installation of an extractor fan. Your suggestion for darker or block-out curtains in the sea-facing bedrooms is also appreciated, and we will consider this for future improvements. Thank you for bringing these matters to our attention, and we hope to welcome you back for an even better experience in the future!