Rosendal Guesthouse

3 reviews

Guest House

Reviews

2.2/ 5

Based on 3 reviews

Cleanliness

1.3

Location

3.3

Value for money

1.0

Service

2.3

Safety

3.0

Eugene D

1 night stay ⋅ Family with teenagers

2.4

Jan 2025

This is definitely what you get if you're loud about where to stay. Do not recommend it at all. There was no water in the morning. Had to share bathroom and toilet with other guests. No secure parking. The place is a backpacker, and definitely not a guesthouse. Will never stay there again. And for the price. Not worth it.

This review has been automatically translated using Google.

Cleanliness

1.0

Service

5.0

Location

2.0

Safety

3.0

Value for money

1.0

Room stayed in

Room 1

Astrid A

Short stay

1.4

Feb 2025

The most pathetic place to book through the website. Right from the entrance, the issue with the lock on the entrance door was shocking—it came with very particular instructions due to its difficulty. The terrible brown carpets were filthy, and guests with health issues had their lungs immediately close up. The kitchen was an absolute mess—dirty dishes, crumbs on the countertops, and a filthy stove. The use of the common area was left in a disgusting state, to say the least! Upon entering the fully paid room (which was not used), it immediately raised eyebrows because it was so cramped—a small room with two beds squeezed up against the cupboard, leaving very little room for luggage, walking, or movement. The bed was not even made. It's shocking that this place was even listed and advertised as a guesthouse. Surely, there should be specific qualifying criteria to ensure that guests are not met with such disgraceful environments. Let me leave you with the biblical saying: Cleanliness is next to godliness. Rosendal Guesthouse's condition was close to a pigsty—bearing in mind that it was 10 PM, who can sleep in such untidiness and close their eyes when the dishes aren’t even washed? Well, we were brought up with a certain standard, and this was nothing close to it! The second "guesthouse"—House on Plein—was more like House on the Prairie. As the door opened, you were met with a disturbing stench, and when you stepped inside, the floor by the entrance was about to cave in under you—definitely an injury waiting to happen! The room straight down the hallway in the corner that was offered—well, that bedding looked like something out of a 1600s movie scene! WOW! It got even worse—the entrance to what they call an en-suite was a complete shame. It was a tiny closet filled with cobwebs, with dust as thick as a slice of bread. The glass windows had obviously not been opened in forever, hence the cobwebs and spiders. There were no cupboard doors, and the area was actually being used as a storage space of some sort, filled with tools, buckets, and loose metal. Quite scary—you would wonder if you'd even make it out alive. The website is a site we as a family have used and supported for several years, so to come across a place falsely advertised like this was shocking—it’s completely deceitful advertising. This place is a complete no-go zone. The owner was arrogant and rude, showing no empathy towards guests whatsoever. Neither of the two places should even qualify to be advertised. Having a B&B or guesthouse means meeting certain standards, and these buildings can’t even be called houses fit for human beings. They don’t even belong in a class or league of their own—they are simply atrocious and not recommendable for any use! This place is deceiving, and the maintenance and upkeep are devastating.

Cleanliness

1.0

Service

1.0

Location

3.0

Safety

1.0

Value for money

1.0

Room stayed in

Room 2

Rachel K

Short stay ⋅ Family with young children

2.8

Dec 2024

Catastrophic Check in was a big problem. Caretaker does not come to unlock. I had to call and he said I didn't pay or confirm. Had to get dressed outside in the driveway because I had to attend a function. Even told you guys I didn't call or show up. Can't be trusted because caretaker doesn't tell the truth.

This review has been automatically translated using Google.

Cleanliness

2.0

Service

1.0

Location

5.0

Safety

5.0

Value for money

1.0

Room stayed in