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Galagos Lodge Guest House

145 reviews
Guest House

Reviews

4.3/ 5

Based on 145 reviews

Very Good
Cleanliness
4.3
Location
4.4
Value for money
4.0
Service
4.3
Safety
4.4
Anel L
Short stay ⋅ With partner
5.0
Feb 2025

Comfortable, excellent view. Jean is very friendly and helpful. He went out of his way to make our stay as comfortable as possible. He accommodated our special requests. He advised an excellent restaurant for our supper one night.

Cleanliness
5.0
Service
5.0
Location
5.0
Safety
5.0
Value for money
5.0
Room stayed in
Luxury Room 6
Johannes V
1 night stay ⋅ With partner
5.0
Jan 2025

Pleasant stay. Very nice location and facilities.

Cleanliness
5.0
Service
5.0
Location
5.0
Safety
5.0
Value for money
5.0
Room stayed in
Luxury Room 10
Yolandi
Galagos Lodge Guest House

Johannes, thank you very much for your review of Galagos Lodge. Looking forward to welcoming you back in the future. Best wishes to you!

Johannes, baie dankie vir jou resensie op Galagos Lodge. Sien uit om julle terug te verwelkom in die toekoms. Beste wense vir julle!

This review has been automatically translated using Google.
Luan L
Short stay ⋅ With partner
5.0
Dec 2024

Beautiful view, great service, very neat. Was really special. The service was great and the owners and help were very, very friendly. Would love to visit again.

Mooi uitsig, puik diens, baie netjies. Was regtig besonders. Die diens was puik en die eienaars en hulp was baie, baie vriendelik. Sal met liefde weer kom kuier.

This review has been automatically translated using Google.
Cleanliness
5.0
Service
5.0
Location
5.0
Safety
5.0
Value for money
5.0
Room stayed in
Luxury Room 7
Ingé S
1 night stay ⋅ With partner
3.2
Jan 2025

Good. The place is pleasant, but the bathroom was not cleaned well. The sink did not drain, and this was not attended to despite the request.

Cleanliness
2.0
Service
3.0
Location
5.0
Safety
3.0
Value for money
3.0
Room stayed in
Platinum Suite
Yolandi
Galagos Lodge Guest House
Thank you for the review on Galagos Lodge. Quite disappointed in the fact that you say we did not respond to your request to clean the bathroom you were not happy with when we in fact sent 3 staff members in to attend to your request immediately after it was received. Wishing you all the best.
Luan V
Short stay ⋅ With partner
3.0
Feb 2025

Livable. I understand that in today's economy, businesses suffer from time to time. I am not the type of person who would say anything bad about a business, but I do leave a review to possibly help the business. The problems I had are as follows: 1. The blinds are falling off the walls (not pulled hard). 2. The mold that was in the bathroom cabinet, things like that need to be cleaned before guests come. 3. The locking door that goes outside is damaged, as well as some of the windows that open and close. 4. It is understandable that when you live under a thatched roof, there will be bits of grass lying around here and there, but I believe you should go through the room properly before your guests come. 5. When it comes to a bathroom, I believe that there should be something in front of the windows for privacy or the choice can be given to have open or closed windows. It creates discomfort if the windows are transparent and you don't know if others are looking or not. Beyond that, if you called, there was help. People were helpful. I understand businesses expect good reviews, but sometimes you have to take the negative as an opportunity to generate more revenue.

Leefbaar. Ek verstaan in vandag se ekonomie kry besighede swaar van tyd tot tyd. Ek is nie die persoon wat enigsins 'n besigheid sal sleg sê nie, maar wel 'n review los dalk om moontlik die besigheid te help. Die probleme wat ek gehad het, loop as volg: 1. Die "blinds" val van die mure af (word nie hard getrek nie). 2. Die "mould" wat in die badkamerkas was, sulke goed moet skoon gemaak word voor gaste kom. 3. Die sluitdeur wat na buite toe gaan is beskadig, asook van die vensters wat oop en toe maak. 4. Dit is verstaanbaar dat as mens onder 'n grasdak bly, daar hier en daar grasstukkies gaan lê, maar glo mens moet die kamer behoorlik deurgaan voor jou gaste kom. 5. Wanneer dit kom by 'n badkamer, glo ek dat daar iets voor die vensters moet wees vir privaatheid of die keuse gegee kan word om oop of toe vensters te hê. Dit skep ongemaklikheid as die vensters deursigtig is en mens nie weet of ander kyk of nie. Verder as dit, as daar gebel was, was daar hulp. Mense was behulpsaam. Ek verstaan besighede verwag goeie reviews, maar soms moet mens die negatiewe vat as 'n kans om 'n groter inkomste te genereer.

This review has been automatically translated using Google.
Cleanliness
2.0
Service
3.0
Location
3.0
Safety
4.0
Value for money
3.0
Room stayed in
Platinum Suite
Yolandi
Galagos Lodge Guest House

Luan, thank you very much for your feedback on Galagos Lodge. I don't think you realize how much damage a review like this does to a business, especially when it is worded in such a way as to cause damage, a small mold stain e.g. that staff missed in the corner of a drawer after constant rain, makes it look as if mold has been building up for months and not cleaned. But I would like to respond as follows. In the photos, the windows, specifically of the room you booked, were taken so that potential guests can see exactly what it looks like. There are no blinds on the window so that the dam can be seen, 100% the reason why the room is booked, the view of the dam from this bathroom. Regarding the cleaning of the room, I can assure you that our rooms are thoroughly cleaned before each new booking. Grass is a problem, and with wind and storms, as experienced during your stay, it is possible that grass can fall into the bathtub, which also happened and we sorted it out immediately. Every time you went out, staff went in to make sure they removed any grass that fell due to the wind. Thank you for mentioning the door, it has since been repaired. We really try to make every guest have a unique experience, I am sorry that our effort and extra effort was unsuccessful for you. Best wishes

Luan, baie dankie vir jou terugvoer op Galagos Lodge. Ek dink nie jy besef hoeveel skade so resensie aan 'n besigheid doen, veral wanneer dit so bewoord word om skade te berokken, 'n klein mould vlek bv. wat staf gemis het in die hoek van 'n laai na konstante reën, laat dit lyk asof daar maande lank mould opgebou het en nie skoon gemaak. Maar ek reageer graag soos volg. Op die foto's is die vensters, spesifiek van die kamer wat julle bespreek het, so geneem sodat potensiële gaste presies kan sien hoe dit lyk. Daar is juis nie blinds aan die venster sodat die dam gesien kan word, 100% die rede waarom die kamer bespreek word, die uitsig oor die dam van hierdie badkamer. Rakende die skoonmaak van die kamer, ek kan jou verseker dat ons kamers deeglik skoon gemaak word voor elke nuwe bespreking. Gras is wel 'n probleem, en met wind en storms, soos ervaar tydens julle verblyf, is dit moontlik dat daar wel gras in die bad kan val, wat ook gebeur het en ons onmiddellik uitgesorteer het. Elke keer wanneer julle uitgegaan het, het staf ingegaan om seker te maak hulle verwyder enige gras wat val a.g.v. die wind. Dankie dat jy noem van die deur, dit is intussen herstel. Ons probeer regtig dat elke gas 'n unieke ervaring het, ek is jammer dat ons poging en ekstra moeite vir jou onsuksesvol was. Beste wense

This review has been automatically translated using Google.
Marius E
Short stay ⋅ With partner
5.0
Nov 2024

Very peaceful environment, beautiful view over the dam. Good break. Very nice weekend. Definitely recommendable. View of the pond and mountains at the back of the guest house was breathtaking. Very neat guest house. We had the room with the corner bath and could overlook the pond at the same time. Had a great rest. Was absolutely great! Would definitely be able to recommend Galagos. Good value for money and very professionally managed. Thank you for your excellent hospitality and excellent service!

Baie rustige omgewing, pragtige uitsig oor die dam. Goeie wegbreek. Baie lekker naweek. Beslis aanbeveelbaar. Uitsig oor die dam en berge aan die agterkant van die gastehuis was asemrowend. Baie netjiese gastehuis. Ons het die kamer met die hoekbad gehad en kon oor die dam uitkyk op dieselfde tyd. Het baie lekker uitgerus. Was absoluut puik! Sal beslis Galagos kan aanbeveel. Goeie waarde vir geld en word baie professioneel bestuur. Dankie vir julle uitstekende gasvryheid en uitstekende diens!

This review has been automatically translated using Google.
Cleanliness
5.0
Service
5.0
Location
5.0
Safety
5.0
Value for money
5.0
Room stayed in
Diamond suite
Yolandi
Galagos Lodge Guest House

Marius, thank you for your feedback on Galagos Lodge. It was lovely to meet you and we trust that you will visit again!

Marius, dankie vir jou terugvoer op Galagos Lodge. Dit was heerlik om julle te ontmoet en ons vertrou dat julle weer sal kom kuier!

This review has been automatically translated using Google.
Anonymous Guest
Short stay ⋅ With partner
5.0
Oct 2024

Cleanliness
5.0
Service
5.0
Location
5.0
Safety
5.0
Value for money
5.0
Room stayed in
Luxury Room 7
Yolandi
Galagos Lodge Guest House
Beste Gavin Baie dankie vir jou resensie op Galagos Lodge. Dit was net 'n plesier om julle as ons gaste te kon verwelkom. Kom kuier asb. gou weer!
Henry K
Short stay ⋅ With partner
5.0
Sep 2024

Wow wow wow! All we can say is wow, but that doesn't describe the place. The owners went out of their way to make the time special for me and my wife. They heard it was our wedding anniversary and on short notice they decorated our room very nicely and treated us to champagne, and all for free! Even the breakfast was very nice and the staff was very friendly. The location is very nice, the room just as nice.

Al wat ons kan sê is wow, maar dit beskryf nie die plek nie. Die eienaars het uit hulle pad gegaan om die tyd spesiaal vir my en my vrou te maak. Hulle het gehoor dit is ons huweliksherdenking en op kort kennis het ons kamer baie mooi opgemaak en ons bederf met sjampanje, en dit alles gratis! Selfs die ontbyt was baie lekker en die personeel was baie vriendelik. Die ligging is baie mooi, die kamer net so mooi.

This review has been automatically translated using Google.
Cleanliness
5.0
Service
5.0
Location
5.0
Safety
5.0
Value for money
5.0
Room stayed in
Platinum Suite
Adri E
Short stay ⋅ With partner
5.0
Jul 2024

Ideal for romantic couples. Very clean and the hospitality was amazing.

Cleanliness
5.0
Service
5.0
Location
5.0
Safety
5.0
Value for money
5.0
Room stayed in
Platinum Suite
Yolandi
Galagos Lodge Guest House

Thank you very much for your feedback on your stay at Galagos Lodge! You guys are awesome and it was so nice to meet you. Best wishes until the next visit.

Baie dankie vir jou terugvoer op julle verblyf by Galagos Lodge! Julle is awesome en dit was so aangenaam om julle te ontmoet. Beste wense tot die volgende kuier.

This review has been automatically translated using Google.
Reinette D
Short stay ⋅ With partner
5.0
Jul 2024

Have a great time, nice break. The host and staff were very friendly and helpful. Would recommend the guest house - small "attention to detail" things that could be paid attention to, but apart from that the room was very tidy, nice view and good location.

Baie geniet, lekker wegbreek. Die gasheer en personeel was baie vriendelik en behulpsaam. Sal die gastehuis aanbeveel - klein "attention to detail" goedjies wat aandag aan gegee kan word, maar buiten dit was die kamer baie netjies, mooi uitsig en goeie ligging.

This review has been automatically translated using Google.
Cleanliness
5.0
Service
5.0
Location
5.0
Safety
5.0
Value for money
5.0
Room stayed in
Luxury Room 7
Yolandi
Galagos Lodge Guest House

Dear Reinette. Thank you very much for the feedback on your stay at Galagos Lodge. Always nice to hear that our guests enjoyed their stay. Thanks for the feedback regarding 'attention to detail', we make a point to improve on this where possible. Friendly greeting

Beste Reinette. Baie dankie vir die terugvoer op julle verblyf by Galagos Lodge. Altyd lekker om te hoor dat ons gaste hul verblyf geniet het. Dankie vir die terugvoer rakende 'attention to detail', ons maak 'n punt om waar moontlik hierop te verbeter. Vriendelike groete

This review has been automatically translated using Google.

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4.3/5

Yolandi Verified

Properties 1

Reviews 145

On LekkeSlaap 14 years

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145 reviews
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  • Capacity: 14 adults
  • No children allowed
  • Check-in: 14:00 to 21:00
    Check-out: 10:00
  • Address: 103 Jocelyn Street, Kosmos, Hartbeespoort Dam, 0216, North West
view more
https://travelground.imgix.net/AAEAAQAAAAAAAAAAAAAA38d1aa10e181b595acf25beb337019c83130e99bf0b34a8c4668fdb473d7f4b756c475844183c31c1fb10765fbff3d4c4711?w=1440&h=960&fit=crop&auto=enhance,format,compress&q=80 was R1 850 nowFrom R1 573 per night (sleeps 2) 145 5 1 5 103 Jocelyn Street Kosmos 0216 North West 021 201 8901 14:00-21:00 10:00 -25.742070524923 27.843783795834

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