Thank you for your thoughtful review and for sharing your experience at Pakhuys! We’re delighted that you and your family enjoyed the breathtaking mountain drive, serene surroundings, and highlights like the hike to the waterfall and the stunning rock pools. It’s wonderful to hear how much you appreciated the natural beauty of our farm.
For potential guests, we’d like to clarify that the area referred to as a (dump) is actually a yard used to store old or broken equipment. This is a common feature on working farms like ours, where practicality often takes precedence over polish. Please rest assured that this area is not visible from inside the cottage or its primary outdoor spaces, and we appreciate your understanding of our farm’s character and function.
We also take your other feedback seriously. Ecozee’s unique design, with its steep stairs and loft, may indeed not be suitable for families with young children or elderly individuals, and we will ensure we communicate this clearly. Additionally, we apologise for the issue with the loft latches and will address it immediately to prevent any future accidents.
Thank you again for your kind words and constructive feedback. We are always striving to improve while staying true to the authentic charm of our working farm. We look forward to welcoming you back to enjoy more of the natural beauty and tranquillity that Pakhuys has to offer!